Torquefixcapital

1. Introduction

Torque FX Capital is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use our trading platform and services.

By using our services, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

2. Information We Collect

We collect the following types of information:

Personal Information

Full name, date of birth, and nationality
Email address and phone number
Residential address and proof of address
Government-issued identification documents
Tax identification number (where required)

Financial Information

Bank account details and payment card information
Source of funds and wealth information
Trading history and account balances
Deposit and withdrawal records

Technical Information

IP address and device information
Browser type and operating system
Login timestamps and session data
Platform usage patterns and preferences

3. How We Use Your Data

We use your information for the following purposes:

Account creation and verification
Processing deposits and withdrawals
Executing and managing trades
Customer support services
Regulatory compliance (KYC/AML)

Fraud prevention and security
Platform improvement and analytics
Marketing communications (with consent)
Legal and regulatory reporting
Personalized trading experience

4. Data Storage & Retention

Your data is stored securely on servers located in tier-1 data centers with the following protections:

256-bit SSL encryption for data transmission
AES-256 encryption for data at rest
Regular security audits and penetration testing
Multi-factor authentication requirements
Access controls and audit logging

We retain your data for a minimum of 5 years after account closure, as required by financial regulations.

5. Data Sharing & Disclosure

We may share your information with:

Payment processors and banks for transaction processing
Identity verification and KYC service providers
Regulatory authorities when required by law
Law enforcement agencies with valid legal requests
Professional advisors (lawyers, auditors) under confidentiality
Affiliated companies within our corporate group

We never sell your personal information to third parties for marketing purposes.

6. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in and maintain session security
Remember your preferences and settings
Analyze platform usage and performance
Detect and prevent fraud
Deliver relevant content and features

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Your Privacy Rights

You have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data (subject to legal requirements).

Right to Portability

Receive your data in a structured, machine-readable format.

8. Security Measures

We implement comprehensive security measures including:

Bank-grade encryption for all data transmissions
Secure data centers with 24/7 monitoring
Regular security assessments and vulnerability testing
Employee training on data protection practices
Incident response and breach notification procedures
Two-factor authentication for account access

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our platform. Continued use of our services after such changes constitutes acceptance of the updated policy.

Privacy Policy

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